Manager, Ott Center for Track & Field – University of Pennsylvania
Institution: University of Pennsylvania
Location: Philadelphia, Pa.
Salary: $51,824 – $70,000 based on qualifications
Job Description
Job Description Summary
The Manager of the Ott Center for Track and Field is responsible for the daily management and operations of the brand new, state-of-the-art, 73,000 GSF indoor track and field facility. This position will manage revenue generating initiatives for the facility through track meet rentals, team practices, and membership programs and support the planning and coordination of non-track related internal and external events. Responsible for managing operational staff, equipment, facility policies, and marketing plans, while coordinating event management needs. Serves as Building Administrator working with Facilities and Real Estate Services staff for cleaning, maintenance, projects, and event needs. Supports meet management needs for all indoor and outdoor Penn and Penn Relays track meets as assigned. Creatively develops community programs designed to promote the benefits of physical fitness while strengthening ties within the city and region. Prepares and presents proposals, reports, briefing materials, rental estimates & invoices as assigned and follows fiscal operations procedures for hiring, payroll, accounts receivables, equipment ordering, budget tracking, etc. This position reports to and receives direct administrative supervision and guidance from the Executive Associate Athletic Director/COO. Receives indirect supervision from the Associate Athletic Director of Facilities, Assistant Athletic Director of Business Development, and the Associate Director of the Penn Relays.
Job Description
Job Responsibilities
- Manage revenue-generating initiatives for the Ott Center for all track meet rentals and exclusive team practices. Solicit coaches and organizations and respond to all incoming rental requests. Implement a comprehensive annual marketing plan to retain repeat business & expand new business. Provide rental estimates, manage contracts, certificates of insurances, & waivers, track all revenues & expenses, generate invoices, reconcile deposits & additional internal revenues, and coordinate staffing payments/payroll. Coordinate event management needs with internal staff, including transportation & parking operations. Provide on-site customer service support to renters as required. Plan and manage Ott Center membership programs for local college, high school, & youth teams, as well as individuals and the Penn Community. Manage membership pricing, registration policies, facility capacities, and ensure participant safety during open times. Develop creative & innovative marketing assessment tools to measure customer needs, satisfaction, & enhance future income generation.
- Plan and manage all operational aspects of the Ott Center for Track and Field, including but not limited to facility scheduling, recruiting, hiring, managing & processing payroll for temp/work study staff required for events and daily supervision, recruiting, hiring, managing & processing payments for event services staff such as timers, pa announcers and/or officials if required, managing equipment inventories, set up, repair, & replacement, and creating & maintaining operational & emergency procedures & manuals while enforcing risk management policies.
- Perform building administrator duties for all facility management aspects of the Ott Center for Track and Field, including but not limited to identifying mechanical, structural, & general facility needs, managing the daily resolution of maintenance problems with FRES & external contractors, submitting & tracking work orders through AIM & work with FRES through satisfactory closeout of work order requests while monitoring work order costs & addressing discrepancies with FRES, managing daily housekeeping needs & project related cleaning, coordinating pest control program, coordinating all facility needs with grounds, housekeeping & FRES for practices, events, programs & open membership hours, and performing event coverage as assigned.
- Support Business Development with the solicitation, coordination, & management of non-track related internal and external rentals. Coordinate facility scheduling, operational & facility needs.
- Provide on-site customer service support to renters as required. Support tracking of all revenues and expenses and the coordination of staffing required. Work with internal and external partners to creatively develop community programs to promote the health benefits of physical fitness and strengthen ties within the community.
- Support Penn Relays Associate Director with meet management duties as assigned for Penn Relays, Penn Track & Field Indoor & Outdoor meets, Penn Relays Summer Showcase & 5K, New Balance Outdoor Nationals, etc. Such duties include but not limited to competition scheduling, meet event scheduling, acting as meet director, coordinating & assigning officials, organizing “chiefs” & committees, updating databases, handling correspondence, soliciting work studies & interns, assigning & supporting them in work tasks & projects, preparing for registration/packet pick up, etc.
- Prepare & present proposals, reports, briefing materials, & budget tracking.
Qualifications
- A Bachelor’s Degree and 3-5 years of relevant experience or equivalent combination of education and experience are required. A degree with an emphasis in sports management/administration, business administration, marketing, or other related field is preferred.
Application Requirement
A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.
Job Categories
NCAA Division I, Administrative
How to Apply
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